CUSTOMER SELF SERVICE: Your customers are frustrated with inadequate nine to five, traditional customer service for order inquiry and tracking information. Offer customers real-time answers with a self-service mobile app – myOrders.

myOrders Customer Service App

In today’s market, mobile apps are gaining a significant amount of attention in all areas of the business world. SAP® recognizes this growing trend and enlisted in the expertise of expertIG for the development of an app that that takes a deep dive into functions and communicative needs that are necessary in various areas of the business. This is an app that is designed to run on the SAP® Sybase Unwired Platform.

Through this iPhone app, your customers are able to access to their SAP order information in a self-service fashion at anytime. The app provides real time, color coded access to the full order header and detail information and notifications on significant order events. Orders can be bookmarked for attention and contact lists are included with full calling capabilities.

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